Privacy Notice

What the public status bridge sends

Only online status, player count, maximum capacity, map, game version, uptime, and restart timing or status. It does not send RCON credentials, Discord tokens, server files, player identifiers, chat, or remote-control capabilities.

Private account data

The private site stores your authenticated account reference, email, display name, rules acceptance, and verified link status. Steam and Discord identifiers are not displayed publicly.

Staff records

Authorized staff can store private case references, rule categories, notes, evidence references, and audit entries. These records are not public.

Private support chat

Support messages and replies are attached to your signed-in account and are not visible to other players. Site operators can access these records. When the assistant is available, your question and limited recent conversation are processed by the local support model on the server computer; the transport does not add your email, Discord ID or Steam ID to the model request. Text you type may still contain personal information, so do not send passwords, tokens or payment details. Chat access expires after seven days, and expired content is removed on the next support request or service check. Clear chat deletes your stored conversation immediately. Content-free message-limit records expire after seven days and remain until that cleanup to prevent abuse and duplicate requests. A reply already in progress may continue processing briefly after a chat is cleared, but it cannot be added back to the cleared conversation.

Patreon membership

Patreon processes membership payments. Trike Isle does not collect or store card numbers, bank credentials, tax identification numbers, or Social Security numbers. The website checks the linked Discord account for the Prime Member role and stores encrypted Discord authorization tokens plus the minimum verification state needed to deliver benefits. Discord passwords are never received or stored.

Location and heatmaps

The game-server bridge may process your current position to display a private marker only to your authenticated, Steam-linked, and Discord-linked account. Exact positions are never public or shared with other players. Any public heatmap must use delayed, aggregated activity that cannot reveal an individual player’s live location.

Security

Access is server-side, secrets stay outside source code, write actions are rate-limited, and sensitive actions are recorded in a private audit log.